Alerts
Alerts the team handles together — active, acknowledged and resolved lists, alert detail, silences, rules, channels
Required permission: View
An alert is created when a device disconnects, drift is detected or a Prometheus rule fires. Unlike the inbox, which goes to individuals, alerts are a shared team status board: when someone acknowledges or resolves one, everyone sees it that way. The number next to Alerts (경보) in the sidebar is the number of alerts still active.
Every member can view; acknowledging, resolving and silencing need operate (OPERATOR, ADMIN), and managing rules and channels needs settings (ADMIN).
Alert list
| # | Area | Description |
|---|---|---|
| ① | Tabs | Active (활성) · Acknowledged (확인됨) · Resolved (해결됨) are lists by status; Silence (음소거) · Rules (룰) · Channels (채널) are settings. |
| ② | Filters | Severity, range (24 hours, 7 days, 30 days), source (Alertmanager, edge sweep, drift), Rule name (룰 이름), Search titles (제목 검색). |
| ③ | Alert | Severity, title, source, number of grouped occurrences, time. Click the title to open the detail. |
| ④ | Acknowledge (확인) | Marks "someone is looking at it". Active → Acknowledged (operate). |
| ⑤ | Resolve (해결) | Handling finished. → Resolved (operate). |
Alert detail
| # | Area | Description |
|---|---|---|
| ① | Title | Severity, alert title, status. |
| ② | Actions | Silence (음소거) (pause alerts from the same rule for a while), Acknowledge (확인), Resolve (해결) (operate). |
| ③ | Related links | Links to the device, model or deployment the alert points to. The model link of a drift alert goes to the Drift screen. Device alerts also show the device's current state at the top as Device now (장치 지금). |
| ④ | Handling history (처리 이력) | Who raised → acknowledged → resolved it, and when. For an alert that cleared by itself, the resolver is "System (auto-resolved) (시스템(자동 해소))". |
Silences, rules and channels
A silence (음소거) keeps alerts that match a condition (label=value) off this screen for a set time. Pressing Silence (음소거) on an alert detail opens this tab with the rule name filled in as the value. Enter the duration and a reason (사유) (required) and press Silence (음소거). You can lift it at once with the End (해제) button in the list.
The Rules (룰) and Channels (채널) tabs are where alert rules and notification channels (Slack, Email, Webhook, SMS) are stored (ADMIN).
Statuses and badges
| Status | Value | Meaning |
|---|---|---|
| Active (활성) | ACTIVE | Newly fired and nobody has touched it. Counted in the sidebar number. |
| Acknowledged (확인됨) | ACKED | Someone acknowledged it (being handled). |
| Resolved (해결됨) | RESOLVED | Handling finished, or it cleared automatically because the cause went away (for example a disconnected device sent a heartbeat again). |
| Severity | Meaning |
|---|---|
| CRITICAL | Critical — act now |
| WARNING | Warning |
| INFO | Information |
Source (grey text in the list): alertmanager (Prometheus rules), edge-sweep (finds devices whose heartbeat stopped, every minute, and raises them as alerts), drift (drift verdict).